Pengarang | : | William C. Johnson; Art Weinstein |
Penerbit | : | Boca Raton, Florida : CRC Press, 2004 |
Halaman / Ilus. & Biblio. | : | xix, 434 p. / Bibl.; Fig.; Graph.; Ind.; Tab. |
ISBN | : | 1-57444-356-9 |
Subyek | : | CUSTOMER SERVICES - MANAGEMENT |
Edisi | : | 2 |
Editor | : | |
Badan Korporasi | : | - |
Seri / Volume / Jilid | : | / / |
Supplemen | : | |
Jumlah Dipinjam | : | 0 |
No. | No. Barcode | No. Panggil | Status | Note | Location |
1. | 11904 | 658.812 Joh s | Tersedia | FEB - Kampus A - Gedung I - Lantai 2 - Rak 19 | |
2. | 11905 | 658.812 Joh s | Tersedia | FEB - Kampus A - Gedung I - Lantai 2 - Rak 19 |